At first I was worried as it seemed it was discharging a lot in a week and the predicted 20+ days, but I wanted to see how long it actually lasted. Visit my Amazon store for products I use in my videos: https://www.amazon.com/shop/bitsbytesbobsFrom keeping your TV clean to building an … Single button presses cycle you through heart rate, calories burnt, duration and so on. I've been very happy with this watch, but if it won't last more than 1 to 1-1/2 years, I may need to research other options. By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. Edit: It turns out that my watch seemed to have lost a lot of battery charge overnight. When checking my step count it had recorded almost 105,000 steps. The Steel HR comes with a soft, silicon strap that’s really good at picking up loose hair and dust. If it doesn't, try to charge your watch. Of course, all the time the regular hands just keep on keeping the time. With the Withings Steel HR, you can wear a smartwatch where it is sometimes not appropriate, as some businesses. I am afraid that this watch is just past the warranty period and am very disappointed. Steel HR collects data on heart rate using photoplethysmography (PPG). You will have to use some other phone to perform update and reset watch to factory defaults … When I clicked the button the … If you do not hear or feel the button 'click' when you press it, please contact our Customer Support here. Can it be reset using some sort of trick via USB cable etc? Now, this bit of analysis has to be a bit light. A week after from fully charging my Steel HR would see its battery go down to around 50%. Press the button until you see “reset in 5 clicks”. Withings trackers are water friendly—all are water resistant to 50m, so you don’t have to stop before you shower, do dishes, or jump in the pool. For my use, it actually came down to looks. [EN] How to perform a factory reset on your Steel HR - YouTube Set your Cookie preferences. I had to do a factory reset:  long press of side button (about 5 seconds). hi, my steel HR watch pointers are not working even over all watch functioning properly. Probably won't be recommending a Withings product to anyone I know. I had my phone "forget" the watch, then try again and the phone still could not "find" the watch. Steel HR features a rechargeable battery that goes for 25 days to monitor your heart rate in the long run. message and after that it shown randomly populated pixels. There are some features that are not present in the steel hr: chronometer, Timer, ability to set some settings directly from the watch instead of the phone. After 15 minutes hands stopped moving and watch does not respond to presses of button or does not react to charger attached. Videos you watch may be added to the TV's watch history and influence TV recommendations. I have a Steel HR that is a little over a year old. After charging, it’s lost only 3% over a day which seems more normal. I think Withings has fixed this bug but I don't know why they won't roll out fixed sw globally. Withings Steel HR – Heart Rate Analysis. The bad, the ugly, the good and the lovely. The Steel HR Sport is the first wearable from Withings since the company bought itself back from Nokia earlier this year. I've had these headphones for months and have not had an issue with them conflicting with the watch before. The Withings developer portal allows developers to create applications that take advantage of the Withings devices and the data they record. Steel uses a button-cell battery that lasts up to 8 months. Steel HR was being less precise or did not record at all. After my watch came back to life, I too had difficulty connecting my watch with my phone. Available now, in both white and black faces, Steel HR Sport has the classic Withings analog face that shows the time, as well as a sub-dial that shows the percentage of daily activity goals achieved. I thought I could synch from the app but noticed the watch was dead as described in this thread. When the Withings Steel HR Sport is not in exercise mode, the little display is off. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. It had been working fine with no issues and no warning signs that this was going to happen. After charging, it’s lost only 3% … Press the button … The Steel HR has a "low battery" mode where the alarm, steps, and watch work; but not the other watch functions. Unlike other trackers, the HR sensor is protected by a scratch-proof sapphire glass to ensure accurate measurements over the long term. Make sure your Steel HR / Steel HR Sport displays "go.withings.com" when you press the button. My Steel HR (2 years old) was at 85% battery level when I noticed that the clock was 2h behind. First it froze image of time (analogue hands kept moving), then it shown "Hello!" If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. but it seems to have killed my Steel HR watch. If it’s an iPhone, you’ll need it to be running iOS 8 software or higher, while Android devices will work with devices sporting Android 6 Marshmallow or higher. Have a great weekend! What are cookies. I only purchased the watch about 13 months ago and it's worked perfectly fine up until yesterday. Unlike other trackers, the HR sensor is protected by a scratch-proof sapphire glass to ensure accurate measurements over the long term. Still no connection. I have not been able to export the raw HR data from the Withings Steel HR to a graph as I would normally do. It took me several tries to get the timing of the button pressing done correctly to get to the messages and have the factory reset done. It cant connect to bluetooth at all. Press the side button until you see “factory reset”. It turns out that my watch seemed to have lost a lot of battery charge overnight. If playback doesn't begin shortly, try restarting your device. After having not worn my watch since the day before, I was shocked to feel the vibration of a "step goal" as soon as I put it on again. After issues with my Steel HR suddenly stop working, I disassociated my Steel HR from the HealthMate app and discontinued the watch’s bluetooth connection to my phone. No reaction when I put the watch to charge. I deleted "flash-cache" from the watch. We will be happy to help! In order to optimize energy consumption, Steel HR will monitor heart rate at a varying frequency, according to your real-time activity. In order to optimize energy consumption, Steel HR will monitor heart rate at a varying frequency, according to your real-time activity. Steel HR Sport is a hybrid smartwatch specifically designed for your workout, featuring heart rate monitoring, multi-sport tracking, connected GPS and a Fitness Level assessment via VO2 Max estimation. Two days later I noticed that the clock had moved. After issues with my Steel HR suddenly stop working, I disassociated my Steel HR from the HealthMate app and discontinued the watch’s bluetooth connection to my phone. My Steel HR just stopped at 07:49 this morning. First my step count was like 190 000km for one night i have reset my watch like 7 times. But if we compared the heart rate graphs from the Withings Steel HR along with a 4iiii chest strap graph, they both look to be reasonably similar. Let’s find out more how this (former Nokia Health) smartwatch is performing, and why I can not go without! I have this exact problem right now! Press the button until you see “reset in 5 clicks”. My second Steel HR was updated yesterday and it is working fine now with my HTC U11. It lasted less than 3 weeks. Steel HR Sport tracks walk, run, swim, and sleep, as well as distance and calories burned—but over the course of your training session, you can continuously track your heart rhythm, too. :|. I then dissociated the watch from the Healthmate app, reset the watch to factory settings and tried to reinstall. Reading these comments I thought that's it. Note that this community is supported by its members, not the Withings Support Team. I turned off the headphones and the phone was then able to connect to the watch. The bluetooth suddenly is not working with my Steel Sport watch on my Apple iPhone. Steel HR features a rechargeable battery that goes for 25 days to monitor your heart rate in the long run. I had to do a factory reset: long press of side button (about 5 seconds). It can last for another few weeks in this state without charging. For me the actual upgrades are: The crown is nicer than the button, even pressing the crown feels a lot better than the button. We use cookies to offer you a better experience with personalized content. Press the side button until you see “factory reset”. 3 Personally, I’ve really enjoyed the call notifications, so I can spend time with my family and not pick up the phone unless it’s really important (telemarketing robocalls are so annoying). The vibration is somehow more comfortable. I would suggest to send them device serial number and ask for update to sw version 6131 (they will roll out fixed sw just for your watch). How did you guys solve this? All of these advanced features are housed in a classic timepiece that goes the distance with water resistance up to 50m, a long-life battery of up to 25 days, and a durable stainless steel case. Steel HR launched with call, text, email, and event notifications right on the digital screen embedded in the watch face to help you stay connected to what matters. New View Tech Review goes through the ins and the outs of the Withings Steel HR Sport. Then my watch did connect with my cell phone. I upgraded from the Steel HR Sport to the Scanwatch. Steel HR is a water-resistant activity tracking watch with heart rate monitoring, sleep tracking, and smartphone notifications to help improve overall health. The phone still cannot find the watch. I made several attempts: turned off and on the Bluetooth on the smartphone; restarted the Health Mate app; pressed the button on the Steel HR; long pressed the button on the Steel HR; put in charge (but the battery was at around 70%); pressed the button while the … Change preferences I agree. Have emailed Withings Customer Service three times now, and the only reply I've had is to ask what kind of band I'm using because it may not be tight enough :|. While I like the design and battery life, I am very disappointed at how random notifications on my watch are. Video shows how to do a quick reboot and later on a factory reset of the Nokia Steel HR watch. Developers have the ability to access data stored in the Health Mate app for users who gave them prior consent, including weight, body fat, activity, sleep, blood pressure and heart rate, ECG, PWV and more, and to integrate them into their services. Continuous heart rate mode is activated automatically when running, or you can perform a long press on the button to start workout mode. I tried ecg and sp02 but honestly I was not here for that. My question is if anyone knows to to kick start watch in such situation (not responsive to button presses) as Factory reset still requires it to interpret sequence of button presses. Absolutely no response to pressing the button at all even when holding it for upto 60 seconds☹️. At night it must have had at least 30% (app was saying 58% while unable to connect) and it was zero in the morning. Withings trackers are water friendly—all are water resistant to 50m, so you don’t have to stop before you shower, do dishes, or jump in the pool. At night it must have had at least 30% (app was saying 58% while unable to connect) and it was zero in the morning. I first turned bluetooth on my phone off then back on but it still could not find my watch. It lasted less than 3 weeks. Impressive, huh? Not ideal and I'm really not happy with the lack of customer service either. Hi, I recently bought a Steel HR. Withings wrist trackers are easy to use and can be customized with interchangeable wristbands. The band has a spring that makes it easy to swap silicone for … I've sent a request to customer support for this issue, but thought I'd post here as well in case anyone else has the same issue. The screen is a lot nicer, and you can scroll the text using the crown. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. I strongly invite you to contact our support team regarding your watch with unresponsive button and pixelated screen. Could you please press and hold the button on the side of the scale for a full 20 seconds? It is totally unresponsive. They seem to be working but I will not … What to do? You bring it to life with a button press, and again you can cycle through a few different things. You can set and manage goals within the free Health Mate app, available for iOS or Android. Clicking the button, reset button didn't help. My Steel HR just stopped at 07:49 this morning. Morning alarm went off on my Steel HR and I have pressed button to snooze it off. This amazing smartwatch looks like a regular watch, but it will track a lot of personal information which is shown in a clear, good working application.