Forever21.com's Best Toll-Free/800 Customer Phone Number. background: "#ffff00", collection_includes: "promo-99" calculate_price: true, collection_includes: "exclusions-promo-s-s-2020" }, You sent me a message to update my address and now you wont do that. Phone number to dial 888-494-3837. For your convenience, you may create a prepaid return shipping label and drop off to the nearest carrier shipping location. This total may also include any applicable duties and taxes imposed by Customs and revenue authorities in the destination country. type: "40% - F21 S\/S", type: "Promo 2for15", You can return items purchased with gift card / e-gift card / store credit in accordance with Forever 21’s Return & Exchanges Policy. type: "$12", At this time, Forever 21 International retail store locations cannot accept returns from online orders through Global-e. International online purchases cannot be returned to physical stores. To update your shipping address: 1. Call-back available NO. }, }), new DiscountItems({ I need to change my shipping address. stack: false, }, Merchandise must be returned in original packaging. Please contact your local store for any damaged, lost or stolen gift cards. calculate_price: true, }), }), EU RESIDENTS. 4 years ago. colors: { include: { Call picked up by a real person YES. include: { colors: { include: { If your gift card / e-gift card / store credit balance doesn't cover the total cost of your order, we'll charge the remaining amount to your primary form of payment listed in your account, or to another acceptable form of payment at your request. display_messaging: true, type: "$5", Yes, our e-gift cards can be redeemed at forever21.com and at any U.S. or U.S territory Forever 21 store locations. We'll keep track of the items you've already put in your shopping bag so that when you come back later, you will not have to re-select the items again. Forever 21 ships to all 50 US states, the U.S. territories, P.O. },regular_priced_only: false, }), When will my first payment be taken? Returned merchandise must not be worn, altered or washed and all original tags must be attached. Follow the instructions here to reset your password. collection_includes: "promo-75-off" },regular_priced_only: false, Forever 21 Gift cards/e-gift cards are only available for purchase and redemption at any Forever 21 store location in the U.S and U.S territories or forever21.com for US purchases only. The refund amount will include only the amount paid after any discount or reward was applied to the returned item(s) and will not include any shipping charge paid unless the item was damaged, defective, or the wrong item(s).If you no longer have the gift card / e-gift card / store credit, please contact our customer service. You will not be required to re-enter your shipping or billing addresses every time you order online. type: "Buy1Get2 - fall access", So I spend 20 minutes in the phone with a rep from Forever 21 and they say we can not help you call On trac. International taxes (such as Value Added Tax or VAT) are set by the destination country. Your credit card will be billed by Global-e and your billing statement will read "Global-e/Forever 21". }, Forever 21 gift cards / e-gift cards / store credits may not be applied to previously purchased merchandise, or used to pay down a Forever 21 credit card or Forever 21 Visa credit card balance. Your payment method will be billed by Global-e when your international order is shipped. text: "rgba(0,0,0,0)" stack: false, calculate_price: false, calculate_price: true, }, Besides, We also provide Forever21 Promo Codes and Forever21 Coupons for you, so that you can get big discounts when shop at forever21.com. You can fill out a form to contact customer service. new DiscountItems({ stack: false, text: "" include: { new DiscountItems({ colors: { calculate_price: false, If there are any items that cannot be exported from the United States or imported into your destination country selection, Global-e will notify you during the checkout process. Lv 7. type: "$10", If you no longer have the gift card / e-gift card / store credit, please contact our customer service. display_messaging: true, }), We may have already answered your question in our FAQ section, but if you can't find the answer you're looking for, please get in touch using one of the options below. collection_includes: "promo-s-s-2020-50-under-19-99" },exclude: { colors: { Registering is fast, free and easy! background: "rgba(0,0,0,0)", International shipping is determined by a number of factors including, the number of items you are purchasing, the weight of the items and the destination country. Please carefully review your order and double check the shipping address. If you wish to pre-pay duties and taxes, select the Delivery Duties Paid (DDP) option at checkout and will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order within the Global-e international checkout page. collection_includes: "promo-70-off" background: "#ffffff", calculate_price: true, Your packing slip provides a postmark date that specifies the last day you have to return your merchandise by mail. For a list of available shipping countries and shopping currencies, please visit Forever21.com/us/shop and select the country of your choice. display_messaging: true, collection_includes: "promo-5" collection_includes: "promo-20-f21-s-s" collection_includes: "promo-20" new DiscountItems({ best_discount: true, display_messaging: true, Follow the steps here to register your account. 9 reviews of Forever 21 "Been shopping at this store over 10 years. },regular_priced_only: false, collection_includes: "exclusion-xmas" Note that placing items to your shopping bag for purchase at a later time does not guarantee item availability. If you are asked to pay additional fees after prepaid duties and tax, please contact customer support. },regular_priced_only: false, },regular_priced_only: false, Business is up and running as usual here at Forever My. display_messaging: true, include: { }),new Bxgy({ stack: false, You may use up to 10 gift cards / e-gift cards / store credits per transaction. tiers: [{ type: "30% - F21 S\/S 2021", }), new DiscountItems({ If you haven't been there yet, ladies...GO!!! Make a complaint about Afterpay; Other popular questions Forever 21 Returns Address: Online Returns 1807 E. Olympic Blvd. Customer Number 888-494-3837 - by the Numbers. type: "Buy1Get1 Free - Spring Access", discount: new PriceDiscount(5),message: "", },regular_priced_only: false, }, colors: { include: { Shipping Policy. collection_includes: "promo-2-for-15" With Global-e, we are pleased to provide an enhanced optimized shopping experience for customers in more than 61 countries and territories, with support for many more coming soon. include: { }), If someone makes a copy of your gift card / e-gift card / store credit and redeems it for the full balance on the card, your card will have no value and Forever 21 is not responsible for replacing any lost value. },buy: 1, Yes, you may use up to 10 gift cards / e-gift cards / store credits per transaction. colors: { display_messaging: true, discount: new PercentageDiscount(80),message: "", colors: { colors: { Online purchases are valid for exchange, credit, or refund within 30 days. I said are you kidding me. colors: { Forever 21 does not charge shipping or any other fees when you purchase a gift card / e-gift cards or at any time. Forever 21 review from Doylestown, Pennsylvania: So I ordered a dress from I'm a registered customer but I opted to shop as a guest. Great clothes at great prices. discount: new PercentageDiscount(80),message: "", }, background: "rgba(0,0,0,0)", include: { colors: { },exclude: { include: { See all 10 articles Contact Afterpay. To ensure you get the same low pricing and shopping benefits as American customers, read our Top Shopping Tips for how to save at Forever 21. new DiscountItems({ }, buy: 2,price: 30,message: "2 for $30", View our complete size guide for men, women, and kids. You may register as soon as you have finished shopping, or check out as a Guest. stack: false, U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands. }), },regular_priced_only: false, stack: false, },regular_priced_only: false, Both our stores and Customer Service Team will need an item number/product code to confirm availability. include: { Once you add items to your basket and enter the check-out process, Global-e will calculate and display the order total in your preferred currency, including all shipping costs from the United States to your selected international destination. collection_includes: "promo-40-off" background: "rgba(0,0,0,0)", Exchanges are not available at this time. calculate_price: false, }, }),new Bxgy({ sunshine_mel. display_messaging: true, We are temporarily unable to accept Forever 21 Credit Card applications on-line. I have ordered hundreds of dollars of clothing from Forever 21 over the years, and this is a horrible experience!! Please visit Forever21.com/us/shop and select your country and currency preferences. },buy: 1, },exclude: { },regular_priced_only: false, colors: { My mom called the company and they said that there was nothing that they could do. Approved international carriers will deliver your packages. Forever 21 gift cards/e-gift cards are only sold in U.S currency. },regular_priced_only: false, },regular_priced_only: false, Forever 21 - Wrong address Mar 06, 2014 @ Pissed Consumer colors: { colors: { collection_includes: "promo-10" As soon as you sign in to your account with your email address and password, it will direct you to your account overview to update/edit your account information. colors: { text: "" Please note that you will still be responsible for the original shipping charges (you will not be reimbursed for any amount you paid in shipping charges for the initial delivery of the merchandise). display_messaging: true, include: { discount: new PriceDiscount(0),message: "Buy 1 Get 2 Free", }, display_messaging: true, background: "#ffffff", Forever 21 exchange policy . On November 3rd, 2017, GetHuman-amdivici reported to GetHuman that they were having an issue with Forever21.com and needed to get in touch. new DiscountItems({ Please call me to … Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise. For an exchange or store credit ONLY, you can bring items to any Forever 21 store, even if they were purchased online. collection_includes: "promo-buy1get2-xmas-accessories" get: 2, stack: false, include: { background: "#ffffff", background: "rgba(0,0,0,0)", collection_includes: "30-off-spring-summer-2021" The cost of return shipping will be deducted from your refund. stack: false, I am a customer can I call you and speak to someone? include: { calculate_price: true, text: "" collection_includes: "exclusions-promo-50-off-f-w" calculate_price: true, new DiscountItems({ display_messaging: true, text: "rgba(0,0,0,0)" Footwear returns must be packaged in a standard brown box with the original shoe box in its original condition placed inside. type: "$20", To contact our customer service team, please click here. text: "#111111" Forever 21 gift cards/e-gift cards are only sold in U.S currency. calculate_price: true, discount: new PriceDiscount(0),message: "Buy 1 Get 1 Free", At this time, we cannot ship to APO | FPO addresses. Please return items and place a new order. }, calculate_price: true, }),new QuantityTier({ 2. new DiscountItems({ View all of our shipping options and rates for your desired destination. display_messaging: true, Forever 21 offers standard delivery, express delivery, next day delivery, and ship-to store for US domestic orders. type: "Promo 2 for 30", You may change your address before your order is shipped. Please allow 24 to 48 hours for your order status to change. get: 1, colors: { FreeShippingCodes.org has listed all the Forever 21 Free Shipping Codes, Forever 21 Free Shipping Deals and Shipping Policy for you to view. I was so bummed because I spent like a month gathering all the clothes I wanted in my shopping bag but it didn't work. new DiscountItems({ discount: new PriceDiscount(99),message: "", If your order has been canceled, please contact your financial institution to verify your payment method, Check your Gift Card/E-Gift Card balance online by, In store, show your gift card to a sales associate. Global-e will be the company that you contract with for any international purchase of Forever 21 products and will handle and process your payment. So I call them and they say we can not help you either we need to get an auth from Forever 21 to change your address. Our Last Chance Styles at 60% Off, All Set Up | Mix & Match - Sets & Separates 2 for $30 (Select Styles). text: "rgba(0,0,0,0)" display_messaging: true, Online purchases are valid for exchange, credit, or refund within 30 days from the ship date either through our returns portal or in store. },regular_priced_only: false, No. Forever 21 can only ship purchases of gift cards/e-gift cards to the U.S or U.S territories. Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. include: { 4. background: "#ffffff", discount: new PriceDiscount(25),message: "", Final Sale items are ineligible for a return or refund. collection_includes: "promo-3" Keep your gift card / e-gift card / store credit until you receive your order and are sure you are satisfied with your purchase. },exclude: { stack: false, As soon as your package is shipped, you may receive an email notification confirming the shipment. We will provide you with further instructions on where returns should be sent and the amount you will be refunded not including any duties and taxes originally paid. If you did not receive any confirmation emails, please check your email spam filter. }, text: "#111111" new DiscountItems({ regular_priced_only: false, display_messaging: true, Your shipment has been processed, based on the valid email address provided to us. new DiscountItems({ GENERAL INFORMATION. with the order number and email address used for your order. Please note that although the return Forever 21 return policy states that this is a pre-paid label, the shipping cost will be deducted from your refund. Using Afterpay at Forever 21; I want to shop - how do I sign up? },],message: "2 for $30", We’re sorry! [ You can track the progress of your international package(s) here. To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. text: "rgba(0,0,0,0)" stack: false, You may also contact your local store to check availability. If you need further support, contact our customer service team so we can assist you. type: "$99", By clicking “SIGN UP” below, you are confirming that you would like to hear from us and receive exclusive offers from Forever 21! collection_includes: "promo-30" collection_includes: "exclusion-promo-f21" }), All returned items must be accompanied by the return form and customs documents (if applicable). Boxes and APO/FPO addresses. }), So I order my dress and put in my info at checkout. Write to the following address: Forever 21, ATTN: Privacy, 3880 N. Mission Rd., Los Angeles, CA 90031; or Contact Customer Service via email at [email protected] Fill out the Customer Service form here. Click Purchases from the drop-down menu. However, if you do not select the DDP option, you will be responsible for paying duties and taxes to the carrier upon delivery. display_messaging: true, You must safeguard your gift card / e-gift card / store credit for your own protection. discount: new PriceDiscount(12),message: "", Online Only | Spring Clean Up Sale | Up to 50% Off Select Styles. collection_includes: "exclusions-promo-30-off-s-s" calculate_price: true, include: { },regular_priced_only: false, }), background: "", I used my Forever 21 credit card to pay for the used clothing, and would like a refund on my credit card a.s.a.p.!!! If you choose to return an item, Global-e will provide you with a refund of the original merchandise price (minus any return shipping charges and any duties and taxes originally paid on the item) in the same currency and using the same exchange rate as your original order. collection_includes: "promo-12" }, Forever 21 can only ship purchases of gift cards/e-gift cards to the U.S or U.S territories. Please visit our Back in Stock section to see what popular items we brought back to our online store. You can fill out a form to contact customer service. background: "#ffffff", All returned items must be accompanied by the packing slip from the order and customs documents (if applicable). collection_includes: "promo-f21-s-s-20-off" background: "", No, Forever 21 gift cards / e-gift cards / store credits cannot be used to pay a balance on your Forever 21 credit card or Forever 21 Visa credit card account. You do not need to register before placing an order. text: "" type: "40% - S\/S 2021", If you have questions or need assistance with making a return, please contact us at [email protected] or (213) 741-8257. Currently, Global-e supports: Alipay, AmazonPay, American Express, ApplePay, Diners, Discover, JCB, Klarna, Mastercard, Paypal, Visa and other payment options. Final sale items cannot be returned or exchanged, unless required by law. new DiscountItems({ Global-e is a trusted global ecommerce vendor whose solution allows Forever 21 to provide the best possible user experience to our international customers. collection_includes: "promo-25" discount: new PercentageDiscount(30),message: "", discount: new PercentageDiscount(75),message: "", display_messaging: true, text: "#ffffff" }), Please contact us at [email protected] or 1-213-741-8257 and Forever 21 Customer Service will gladly assist you with any questions relating to your international order. As an international shopper, you now have access to our expansive global catalog, additionally you get the benefit of seeing product prices in your local currency, guaranteed order totals at checkout and no hidden fees, express international shipping, and much more. Log into your account. No, you will only be charged the value of the gift card / e-gift card when it is purchased. calculate_price: true, type: "50% (S\/S 2021)", },],message: "2 for $15", }, }), International Transfers of EU Customers’ Personal Information. discount: new PercentageDiscount(40),message: "", new DiscountItems({ text: "rgba(0,0,0,0)" You will be able to see products priced in your selected currency for the international destinations currently supported. During checkout, enter both the gift card / e-gift card / store credit number and pin on the back of the gift card / store credit or in the email for your e-gift card that you received from us. collection_includes: "promo-bogo-free-accessories" calculate_price: true, colors: { }, If the address is incomplete at the time of the order is placed and /or if you require an address change, please contact our customer service team at cs@forever21.ca. type: "S\/S 2020 - 80%", }),], Order Limit of $1000 has been reached please remove some items. stack: false, To have your order shipped to an international destination, select the change country option on our home page. new DiscountItems({ Then, a new entry box will display underneath for entering the next card number and pin. stack: false, When I try to order from Forever 21, I fill out the whole application thing, and then it says that it's invalid or incomplete or something. All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Forever 21 works with Global-e to ship international orders made on the Forever 21 site. discount: new PercentageDiscount(50),message: "", background: "#ffffff", You can always find a fabulous deal and very fashion forward." If you cancel an order that was purchased with a gift card / e-gift card / store credit, the total amount paid for the canceled order will be credited to the original gift card / e-gift card / store credit. include: { You can browse, shop and, if necessary, complete your order at a later time. with the order number and email address used for your order. colors: { text: "rgba(0,0,0,0)" Why should I register with Forever 21? Check your, Confirmations are sent via email within 30 minutes when. include: { display_messaging: true, The issue was classified by GetHuman-amdivici at the time as a Hacked account/Fraud problem, and was later reported to be fixed on November 15th, 2017. discount: new PriceDiscount(3),message: "", Please note that orders with incomplete addresses or requiring an address change will face delays in reaching. text: "rgba(0,0,0,0)" Before signing up, however, please check the box below to confirm that you have read and agreed to the terms of our Privacy Policy to ensure you understand and consent to our collection and use of your personal information. This also works if you are traveling or living abroad. },exclude: { type: "50% - F\/W", for returns from international and apo/fpo addresses, please allow 4-6 weeks from the return shipped date for your account to be credited, and 2-3 billing cycles for the credit to appear on your statement. colors: { calculate_price: true, Your order confirmation contains a barcode to make your return easy and specifies the last day you have to return your merchandise by mail or to one of our stores. Hover your mouse over your name at the top-right corner of the site. calculate_price: true, calculate_price: true, text: "#a6001c" We accept the following forms of payment: Please read our privacy policy to view the full details on how we protect your privacy and personal information. Does not include Forever 21 gift cards unless purchased with merchandise totaling $50.00 or more before taxes, shipping, and handling. As for now, and until further update, all orders should arrive on time as mentioned on the estimated delivery date. },regular_priced_only: false, new DiscountItems({ background: "#ffffff", regular_priced_only: false, You can use Global-e to receive a guaranteed order total for an order that is shipping internationally, but still pay in USD using a U.S. credit card. stack: false, best_discount: true, Must be legal resident of 50 US or DC, 18+ to enter. call customer service and say you have to change the delivery address to a different store or to your address. text: "rgba(0,0,0,0)" You will be quoted a specific delivery window at the time of checkout which is based on your selected destination country and the shipping methods available for the items in your shopping cart. display_messaging: true, Our registration process is fast, free, and will save you time for future purchases. The email will provide you with the tracking number for your package and a link to the shipping carrier's website. collection_includes: "50-off" Online Only | 20% OFF A Purchase of $65+ | Use Code: Online Only | Amazing New Low Prices | Limited Time Only, The Final Few! How does Afterpay work? type: "75% Off", }, discount: new PercentageDiscount(70),message: "", Starts 1/16/21 and ends at 11:59 PST on 1/31/21. Refunds for returned items will be credited to you by Global-e in the same currency as your original order in the form of the original payment. type: "$3", 2. text: "rgba(0,0,0,0)" Forever 21 … Not if you pre-pay duties and taxes, by selecting the Delivery Duties Paid (DDP) option at checkout. What is GetHuman's Relationship to Forever21.com? Select Forever21.com as a trusted website domain in your spam filter. include: { No, you will not be able to add or change the value on a gift card / e-gift card / store credit once it has been purchased /issued. discount: new PriceDiscount(10),message: "", type: "70% Off", The clothes had heavy cologne smell, and had been worn. The purchase or redemption of gift cards and e-gift cards for international purchases is currently not available. display_messaging: true, background: "#ffffff", The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Forever21.com in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Forever21.com, compared by speed and customer recommendations. background: "#ffffff", When that number is used to make a purchase, the value of the purchase is deducted from the gift card / e-gift card / store credit. }), The following is a summary of the delivery window for international orders. You will not be required to re-enter your shipping or billing addresses every time you order online. Click on Details next to the purchase. collection_includes: "promo-2-for-30" But it might take longer to ship because if this if you wait longer to do it. Forever 21 does not provide an RMA # or return shipping label. Subject to official rules available at https://bit.ly/3sEUlSG See Official Rules for full details including prizes. Consumers have 30 days to return merchandise, starting at the shipping date, not the receiving date. Click here to register your account with Forever 21. }), stack: false, colors: { text: "" },exclude: { Forever 21 will replace your gift card /e-gift card/ store credit for the remaining value in our records at the time the card is reported as damaged, lost or stolen if you provide us with the original proof of purchase or receipt. Original shipping charges will not be refunded. discount: new PercentageDiscount(50),message: "", stack: false, tiers: [{ In that case, you will be provided with a guaranteed order total in your chosen currency and no additional costs will be due upon delivery. }, To avoid any duplicate orders, please go to. Forever 21 is not responsible for lost or stolen packages. calculate_price: true, calculate_price: true, No matter how many copies are made, the value of the gift card / e-gift card / store credit is tied to that card number. }, text: "#000000" These cards cannot be used to buy another Forever 21 gift card / e-gift card. discount: new PriceDiscount(30),message: "", discount: new PercentageDiscount(40),message: "", To start your returns process, please go to the Global-e returns portal and follow the instructions provided. collection_includes: "exclusion-xmas" stack: false, Can I send you guys a message? colors: { View our Returns and Exchange Policy for more information. calculate_price: true, Enter the first card number and pin and click on the "apply" button. display_messaging: true,