Voice. Call toll-free: 3111. How much am I charged for calling 3788 or *193# ? Hair Styling and Design. Quick Links . Local Business. Chat with us online or give us a call. MTN 4G provides lightning fast mobile internet speeds (over 100Mbps). ⇒ Prestige Pass at MTN Service Centers MyMTN performs up to expectations consistently, however, in case it is not working a customer can always use the MTN USSD platforms. MTN Service Centers Prestige call priority at MTN call center – Call 100. Visit any MTN Service Center or call the MTN Mobile Money helpline 122 ... You can also send money to Safaricom MPesa customers in Kenya and MTN Rwanda customers. The MTN app makes it easier than ever before to buy and send airtime and data, check balances and so much more! Short Code call center Service. Once you qualify, you will receive a welcome message from MTN. Phone us: +233244300000. It’s a service that provides a 4 digit number for your company that can be accessed from anywhere to enhance the productivity of your business. The voicemail short code for MTN users is 132. About Us. IKOSORA MTN SMART T. View now. How do I check my YOLO voice & data bundle balance? Physical Address. MOBICEL RIO. MTN Rwanda - MTN Center, Nyarutarama - Rated 3.6 based on 1 Review "Worst company in rwanda 4g never work guess what for 3g ? Call center: 456 ⇒ Discounts from MTN Prestige partners such as hotels, airlines, gym memberships, and many more. Get an easy recharge for your or someone else’s phone credit or data, worldwide. 10% discount on total bill. Contact Us. Qualification into the MTN Prestige Club is open to all MTN prepaid and post-paid customers with a minimum monthly average spend of Frw 5,000 over 3 months. You’ll notice a difference when you’re gaming, streaming, downloading and surfing. This survey takes less than a minute to complete. Do I spend data while using the MyMTN App? 10% discount on all medicine, cosmetics & baby food. MyMTN App is not working for me, what do I do? ⇒ Free SIM Swap ⇒ On-net free calls on their birthdays or free Data Toll-free: 0800 202 360 or +27 11 870 8206 If phoning from outside South Africa Community. For example, our customers using 4G then could not automatically switch between the technology and the older 3G. SMS Bundles. OTT Tax. To activate MTN International Call Bundles, dial *160*2*6# and press OK. The MyMTN App is completely zero-rated, meaning no data is used while being active on the App. We’re here to help, anytime! Phone +233244300000. Data. Let us say you have been taking 30 minutes to download a movie, with 4G, you could get it within 5 minutes. MTN Group Limited, formerly M-Cell, is a South African multinational mobile telecommunications company, operating in many African, European and Asian countries. ⇒ Priority access at Call centre Book an appointment. Chat with us online or give us a call. The MTN Rwanda call centre toll free line has also changed from 456 to 100. MTN Prestige membership allows you to purchase Prestige plans, rewards you with Prestige Club membership which gives you access to exclusive discounts from over 57 Prestige Partners in Rwanda, priority access to MTN Call center, Prestige Pass in MTN Service centers and many more benefits. MTN has since worked with our technology partners to fix these challenges. Follow us on Twitter: @MTNRwanda Like us on Facebook: /MTN.Rwanda. Sign up for Facebook today to discover local businesses near you. How do I qualify to be part of MTN Prestige? When you have a question, you can first check the App itself. YOLO is a product designed for the youth below the age of 25. MTN Group Sharecare Line. SIM Swap View now. Email: Customercare@mtn.com The person withdrawing on your behalf should also remember to enter your MTN Mobile Number at the ATM when prompted. Massaging Chair. ⇒ Access to Discounts from different MTN Prestige partners We’re here to help, at your service! Network bad !!!!!" ⇒ Other exciting and exclusive offers (discount on tickets to concerts and Marathon kits home/office delivery, …), With a minimum monthly average spend of FRw 30,000 over a 3-months spend cycle, a customer is qualified to be a Prestige club Silver member and will enjoy the following benefits: For MTN Prestige: Call 165. MTN Rwanda. Impressive right? 15% Discount on Sound Systems for the events. These categories are dependent on the customers spend on MTN network. Dial 180 from your MTN line. [2] [3] As of 30 June 2016, MTN recorded 232.6 million subscribers, making it the eighth largest mobile network operator in the world , and the largest in Africa . Click here to book an appointment. The MTN 4G network is available in Kigali and other districts across Rwanda as per the table below: When you’re getting 4G coverage on your 4G-enabled phone, you’ll see either ‘4G’ or ‘LTE’ appear next to the signal bars at the top of your screen. Hair Twists. With a minimum monthly average spend of Frw 100,000 over a 3-months spend cycle, a customer is qualified to be a Prestige Club Platinum member with the benefits listed below: Which devices in MTN's range are 4G ready? A customer who activates any voice or data pack gets to enjoy access to night offers of 1 free GB & 1hr free night calls from midnight to 6am in the morning, free Wikipedia & weekend voice bonus. We will be glad to hear from you. How do I choose the language of my choice? 10% Discount on Dinning ware (dinning accessories and dinner ware). Who do I contact about questions regarding the MyMTN App? MTN Rwanda would be delighted to welcome you on MTN Prestige. Numbers To Remember. ⇒ Access to VIP Airport Lounges Everything you need to know about RICA, FAQs, PINs, passwords, SIM swaps, off-peak call times, key numbers and how to contact us. MTN launched 4G in 2015, what is different with the launch then and now? Please refer to the Section Breakdown for your favoured YOLO pack or bundle. Also has oversight of Customer Experience, the Call Center and Digital Touchpoints. Phones. ⇒ Invitation to VIP Events When using the MyMTN for the first time on a phone, and SMS will be sent with a One-Time-Password to your number. Internet settings View now. Chat with our consultants. All for your convenience and value-added service. © 2021 MTN Rwanda, All rights reserved. Services. MTN Beep Service is an auto-triggered beep call that allows customers who have run out of airtime, or those with insufficient airtime on their lines, to flash their loved ones. ⇒ An Account Relationship Manager How do I qualify to become a Prestige GOLD member and what are the benefits? For more information and inquiries. How to: contact a call centre agent . ⇒ Other Exciting and exclusive offers (discount on tickets to concerts and Marathon kits home/office delivery), With a minimum monthly average spend of FRw 50,000 over a 3-months spend cycle, a customer is qualified to be a Prestige Club Gold member and will enjoy the following benefits: Send and receive messages to your loved ones with no data costs. You still get the bonus due to one activation, it’s a one-off offer. ⇒ Surprise and Delight Gift items Quick Links . MTN Rwanda is focused on attracting, ... the Call Center and all MTN’s Digital Touchpoints. Search ... MTN Data Plans View now. Prestige Club which offers you various discounts. MTN Beep service will enable customers to reach out to their loved ones even with zero […] ⇒ MTN Prestige members will have priority access at our call center – 100. Scancom Limited, Plot OER 6 Independence Avenue, West Ridge, Accra. Spend refers to the amount of monthly spend on voice, data, SMS and other services on the MTN Rwanda network. This is one of the fastest ways to contact MTN, though you will still be put on hold for some minutes by the computer before a representative final pick it up. Quick Links . When you make or receive a call, your service will automatically switch from 4G onto the MTN 3G network. Dreadlocks Wash. Bonus details can only been seen from midnight till 6:00 am. Yes, you will be notified of your membership renewal through SMS and email. ⇒ Priority queuing in Store When you finish your call, your service will reconnect back onto 4G where available. From an MTN line: 180 From other networks: 08031000180 From outside the country: +2348031000180 This applies to weekly and monthly activations too. To contact an Airtel Rwanda customer center agent, just follow the below. Being an MTN Prestige Club member gives you discounts from various MTN Prestige Partners, access to the Airport lounge in Rwanda, exclusive MTN experiences and many more. 10% Discount on Recreational Centre entrance fee. Dial 111 WhatsApp 0966221056 . As an MTN customer, you will be able to enjoy the rate of 10FRw/MB in the below Countries where we have MTN sister companies. Kindly note that all phone calls to the contacts listed below should only be made during working hours i.e. You can deactivate 4G on your phone, dongle/MiFi or tablet’s menu settings. The App can be downloaded from several application platforms including Play Store, BlackBerry World and the Apple Store. Is MTN Prestige Club membership renewable? Accomodation :10% discount on dial room rates, Restaurant : 10% discount on the total food bill in all 3 restaurants, Terrace Bar : 10% discount on drinks at O’connells, Beauty Parlor : 8 % discount on any bill of Frw 20,000 Rwf and above, Consumption of 15,000Rwf and above: 10% discount, Terrace bar and pool :10% on total food and beverage bill of 10,000RWF and above, 10% Discount on accommodation & consumption, 10% discount(everything done from the saloon), 10% discount on any service over 5,000Frw, 15% discount on annual membership, 10% on all other charges. Important Documentation. For escalations and MoMo issues: MobileMoney.RW@mtn.com. The eligible customers are classified into 5 Spend Bands namely, Platinum, Gold, Silver, Bronze and Grey. Facial Steam & Waxing. Pedicure & Manicure. Enjoy a 5% discount on all phones, devices and gadgets at all MTN service centers costing Frw 50,000 and above. Will my device always stay connected to 4G? Customers are able to check their category status by dialing *165# and * My Prestige Club account. Roaming. ⇒ Access to VIP Airport Lounge A customer’s average monthly spend must remain above FRw 5,000 threshold for three (3) consecutive months within their spend cycle. Different handset manufacturers refer to both terms so on an iPhone you will see ‘LTE’ on the screen (when in 4G coverage) and in your menu settings, whereas on Android devices you could have both ‘4G’ and ‘LTE’ on your screen and in menu settings. Terms and conditions Privacy policy Privacy policy The MyMTN App is free of downloading costs to all, to enjoy the app to the fullest. How do I qualify to become a Prestige BRONZE member and what are the benefits? How do I qualify to become a Prestige SILVER member and what are the benefits? Olleh has also invested significantly in capacity and can therefore accommodate larger numbers of customers simultaneously using the network at any one time. The tariff of 10FRw per MB is only applicable on MTN networks. Dial *154# and follow the prompts or dial our direct shortcuts of *154*1# for voice and *154*2# for data. How do I qualify to become a Prestige PLATINUM member and what are the benefits? Its head office is in Johannesburg . Chat with us online or give us a call. Quick Link: Airtel Rwanda Customer Care Contact Number, Head Office Address, Email, Toll-Free number:Airtel Rwanda Express Shops: Airtel Rwanda Customer Care Contact Number, Head Office Address, […] Email. Activate an MTN International Call Bundle of your choice and make calls to friends abroad at affordable rates. Job Responsibilities. You can easily swap your old SIM card for a 4G SIM card at any MTN Service Centre at only 1000 FRw. Other MTN codes regarding voicemail . Follow us for updates, promotions, competitions and the latest news about the brand. Keep staying … The idea is that with 4G you get to do more in much less time. MTN Prestige Club is a Loyalty program that rewards MTN Premium customers for simply using their phones on MTN and staying with MTN. In a word – speed. Share your Experience We are passionate about our customers and the quality of service we render; with your feedback, we will continue to create a better experience for you. Fill in your number, it will be recharged automatically with the amount of your choice. Phones and accessories, 5%Discount on Samsung LED TV (DIGITAL, SMART) Samsung Refrigerators, Washing Machines Sony Products such as TVs, Home Theatres, HIFI Systems, DIVI Systems Elekta Products such as Dry Irons, Gas Oven, Vacuum Cleaners, Water dispensers, Blenders Apple and Samsung Phones, 10% discount on all air tickets, holiday packages, and car rentals. 4G also often referred to as LTE, stands for ‘Long Term Evolution’. D-Link USB Modem. Hello Dear, Welcome to Airtel Rwanda Customer Care Contact Number, Head Office Address, Email, Toll-Free number article. MyMTN App has many security measures, as conventional measures are combined with SMS codes. Free of charge for Gold and Platinum members. MTN Supplier. Dial 3788 or *193# and choose your preferred language. Offering 12% reduction on total bill (Non- insurance Card holder exclusively). When can I see/ get the bonus details once a YOLO pack or bundle is activated? MTN Rwanda would be delighted to welcome you on MTN Prestige. MTN Call Center, Kigali, Rwanda. ⇒ Access to Special discounts from different MTN partners In which countries an MTN Rwanda customer can use 10FRw/MB while roaming? ⇒ Priority access at MTN Service Centers and Call centre ⇒ Access to Discounts from different MTN Prestige partners Phones. When we launched 4G in 2015, it was restricted to modems compared to now where we have 4G on mobile devices. 129,048 likes. From any other phone: 083 135. Voicemail deposit and retrieval service have will be accessed by dialling 123 and 121 respectively. Dial *154# choose option 3 for balance check or alternatively dial our direct short cuts *154*3# to directly know you balance. ⇒ Free SIM Swap. Facial Scrub. Phones. Please also communicate your issue to MTN call centre at 100 so that the issue can be solved as soon as possible. MTN Service Centres Simply dial *165# to enjoy MTN Prestige offers; Prestige Plans. Prestige call priority at MTN call center – Call 100, Prestige Club which offers you various discounts. Email us: pr@mtn.co.rw. ⇒ Prestige Pass at MTN Service Centers However, if you choose this option and * your phone or tablet’s software in the future, 4G may default back ‘on’, so watch out for that. Yes, you can purchase or subscribe through any channel. What is the difference between 3G and 4G? All bonuses ( data and voice) apart from the weekend bonus are effective after midnight. Roaming. What is the difference between the names LTE and 4G? For more information, send us an email on Sales.rw@mtn.com. For non-MTN users or those using landlines, the code to use is 083 132. MTN 4G is available in Kigali and other up-country areas. Those whose information stored in MTN Mobile Money database doesn’t match the National ID database will be required to re-register their SIM Card numbers. International Bundles. This means that when someone else tries to log in to your account, your phone gets stolen or you lose it, your details are safe if no one else knows your personal pin or password. MTN Consumer Connecting people and communities across the Middle East and Africa through voice and data services, changing lives for the better in a bold new digital world. [4] There is absolutely no difference. It is effective from Friday midnight till Sunday midnight. ⇒ Prestige Pass at MTN Service Centers If your inquiry remains unanswered, please dial the customer service line at 100. ⇒ Free SIM Swap Toll free number. Who do I contact about questions regarding the MyMTN App? Overview MTN makes it easy to keep in touch with your friends and family abroad using MTN International Call Bundles. Simply dial *165# to enjoy MTN Prestige offers; Men’s Haircut for Coarse, Wavy and Curly Hair. If you are calling from another network, dial 08031000180 and if you are outside the country +2348031000180. Your Prestige Club category is also renewable every 3 months depending on your spend. Hair dyes. ⇒ Invitation to VIP Events