},regular_priced_only: false, stack: false, calculate_price: true, I used my Forever 21 credit card to pay for the used clothing, and would like a refund on my credit card a.s.a.p.!!! Forever21 Gift Cards, E-Gift Certificates, and Store Credits issued within the United States, You may view the status of your order by logging into your Forever 21 account and clicking on Past Orders. Call picked up by a real person YES. You sent me a message to update my address and now you wont do that. You can track the progress of your international package(s) here. Starts 1/16/21 and ends at 11:59 PST on 1/31/21. With Global-e, we are pleased to provide an enhanced optimized shopping experience for customers in more than 61 countries and territories, with support for many more coming soon. }, }, U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands. If for any reason you are dissatisfied with your purchase, returns (with the exception of items or promotions marked “Final Sale”) are accepted within 30 days of the ship date. with the order number and email address used for your order. 4 years ago. discount: new PercentageDiscount(30),message: "", new DiscountItems({ display_messaging: true, As soon as you sign in to your account with your email address and password, it will direct you to your account overview to update/edit your account information. }, Yes, you may use up to 10 gift cards / e-gift cards / store credits per transaction. collection_includes: "promo-25" The cost of return shipping will be deducted from your refund. },exclude: { collection_includes: "promo-30" Our registration process is fast, free, and will save you time for future purchases. At this time, Forever 21 International retail store locations cannot accept returns from online orders through Global-e. International online purchases cannot be returned to physical stores. text: "#a6001c" background: "rgba(0,0,0,0)", collection_includes: "promo-buy1get2-xmas-accessories" When I try to order from Forever 21, I fill out the whole application thing, and then it says that it's invalid or incomplete or something. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. Please contact your local store for any damaged, lost or stolen gift cards. new DiscountItems({ Once you add items to your basket and enter the check-out process, Global-e will calculate and display the order total in your preferred currency, including all shipping costs from the United States to your selected international destination. EU RESIDENTS. display_messaging: true, calculate_price: true, Global-e is a trusted global ecommerce vendor whose solution allows Forever 21 to provide the best possible user experience to our international customers. text: "rgba(0,0,0,0)" You will be quoted a specific delivery window at the time of checkout which is based on your selected destination country and the shipping methods available for the items in your shopping cart. On November 3rd, 2017, GetHuman-amdivici reported to GetHuman that they were having an issue with Forever21.com and needed to get in touch. You can use Global-e to receive a guaranteed order total for an order that is shipping internationally, but still pay in USD using a U.S. credit card. get: 2, colors: { stack: false, include: { What is GetHuman's Relationship to Forever21.com? display_messaging: true, If the address is incomplete at the time of the order is placed and /or if you require an address change, please contact our customer service team at cs@forever21.ca. },],message: "2 for $30", background: "rgba(0,0,0,0)", Please note that you will still be responsible for the original shipping charges (you will not be reimbursed for any amount you paid in shipping charges for the initial delivery of the merchandise). stack: false, Forever 21 exchange policy . display_messaging: true, include: { }), If your order has been canceled, please contact your financial institution to verify your payment method, Check your Gift Card/E-Gift Card balance online by, In store, show your gift card to a sales associate. calculate_price: true, Currently, Global-e supports: Alipay, AmazonPay, American Express, ApplePay, Diners, Discover, JCB, Klarna, Mastercard, Paypal, Visa and other payment options. colors: { Enter the first card number and pin and click on the "apply" button. include: { Forever 21 Gift cards/e-gift cards are only available for purchase and redemption at any Forever 21 store location in the U.S and U.S territories or forever21.com for US purchases only. background: "#ffffff", Forever21.com's Best Toll-Free/800 Customer Phone Number. Make a complaint about Afterpay; Other popular questions background: "rgba(0,0,0,0)", text: "#ffffff" Please note that orders with incomplete addresses or requiring an address change will face delays in reaching. Forever 21 is not responsible for lost or stolen packages. 2. I was so bummed because I spent like a month gathering all the clothes I wanted in my shopping bag but it didn't work. include: { best_discount: true, colors: { To avoid any duplicate orders, please go to. type: "Buy1Get2 - fall access", }, stack: false, },regular_priced_only: false, Our Last Chance Styles at 60% Off, All Set Up | Mix & Match - Sets & Separates 2 for $30 (Select Styles). The refund amount will include only the amount paid after any discount or reward was applied to the returned item(s) and will not include any shipping charge paid unless the item was damaged, defective, or the wrong item(s).If you no longer have the gift card / e-gift card / store credit, please contact our customer service. display_messaging: true, Forever 21 can only ship purchases of gift cards/e-gift cards to the U.S or U.S territories. },exclude: { So I spend 20 minutes in the phone with a rep from Forever 21 and they say we can not help you call On trac. },regular_priced_only: false, colors: { You will be able to see products priced in your selected currency for the international destinations currently supported. You will not be required to re-enter your shipping or billing addresses every time you order online. Customer Number 888-494-3837 - by the Numbers. }, We'll keep track of the items you've already put in your shopping bag so that when you come back later, you will not have to re-select the items again. type: "$20", Final Sale items are ineligible for a return or refund. calculate_price: true, discount: new PriceDiscount(0),message: "Buy 1 Get 1 Free", We accept the following forms of payment: Please read our privacy policy to view the full details on how we protect your privacy and personal information. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise. To contact our customer service team, please click here. View our complete size guide for men, women, and kids. colors: { We’re sorry! background: "#ffffff", display_messaging: true, calculate_price: false, calculate_price: false, colors: { background: "", stack: false, regular_priced_only: false, If you need further support, contact our customer service team so we can assist you. type: "$25", Consumers have 30 days to return merchandise, starting at the shipping date, not the receiving date. As for now, and until further update, all orders should arrive on time as mentioned on the estimated delivery date. text: "#000000"