Waste of my time and money, not to mention confusing and horrible customer service. It is always best to check out the specific sizing charts for each blank model and decide which size if best for you. Anyway, nothing about this sweatshirt disappoints, and of all the sweatshirts I bought, it was the second cheapest. Shop classic Women's styles at American Apparel. Quality Clothing. They charged me for an item they shouldn't have and I never got that refund. Customer service REFUSED TO REFUND me. I get an e-mail saying that the order shipped out on the 20th sched. I ordered 2 of these zip up sweatshirts, one size in XS and one in S in a light bright pink color. Got what i was looking for. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Expensive jeans which shrunk significantly. American Apparel's anti-sweatshop message is just marketing... Scammed by American Apparel, the brand I used to love! I bought these because back when American Apparel was in business I had several pairs of this style of Jean and really loved them. It's soft and fits true to size. These are exactly what I was looking for. I measured my waist which is between 30-31" and decided to get the 32" waist jeans since other people's reviews said to size up. Well that was two weeks ago And there "customer service" department never got back to me. American Apparel has a consumer rating of 1.75 stars from 24 reviews indicating that most customers are generally dissatisfied with their purchases. Within 24 hours, a representative named Emily had written me back with a prepaid label attached to her message. Excellent quality, authentic American Apparel hoodie! Woody Allen filed a $10 million lawsuit against American Apparel in 2009, after the company ran a series of billboard and Internet ads featuring the director without his permission. It is the right decision! For that reason, knowing the measurements of your bust, waist, and hips (in inches) can be an incredibly helpful tool to have at your disposal. I ordered an XS because it’s a unisex size, & it was about right for me. I will never do business with these people again, and encourage others not to bother. I've had this hoodie for several months now and it still looks like new! American Apparel has a consumer rating of 1.75 stars from 24 reviews indicating that most customers are generally dissatisfied with their purchases. There was absolutely no callout of this on their website and no one thought to notify me that they actually didn't have the items they were selling and left me sitting there for weeks until I chose to reach out. I bought it in purple and it appears to be an authentic American Apparel hoodie. Read honest and unbiased product reviews … I've never had this happen with a sweatshirt before. I always have to order 34"-35" sleeve length. Iconic AA classic tee shirt in our fine jersey, a super soft everyday fabric. A wardrobe staple. Having said that, the pants were too big so I went to return them via their online return system on Dec. 26 and the pants have since been put on clearance so they show I cannot return them. Purchased lots of tops in the sale to a value of £66. Also, their customer service team sucks, haven't heard back from them through email. I call today, the 24th of November and they say the order has not even been picked up from the store at all! $42 spent on trash. When they do refund you, they don't refund the tax you paid (this has got to be illegal). Without a doubt this has to be the worst excuse for a fashion website on the web. It is definitely more fitted for a hoodie but definitely not tight.